FAQs

  • Your rental includes access to all sets, furniture, and equipment specified in your booking. Additional add-ons like video lights or podcast mics can be rented separately.

  • You can book directly through our website, or if you prefer, you can also secure your session on platforms like Peerspace and Giggster. For custom booking requests, feel free to contact us via email.

  • Absolutely! You're welcome to bring your own equipment, but we also provide a selection of professional gear available for rent.

  • We absolutely love our fur babies, but to ensure an allergen-free environment for all of our clients, animals are not allowed in the studio. If any signs of a pet are detected after your session, a $450 fee will be imposed.

  • Street parking is available near the studio, and there are paid parking garages within walking distance.

  • Any damages caused during your rental will result in a charge for repair or replacement. A minimum cleaning fee applies if the studio is left in disarray.

  • Yes! We offer 15-minute guided tours available by appointment for a service fee. Please contact us at hello@ilelareaux.com to schedule your tour or to discuss customized options.

  • Setup and cleanup services are not part of the standard rental fee; however, they are available for an additional charge. If you require assistance with event setup or post-event cleanup, please inform us in advance so we can accommodate your needs.

  • At Ilé LaReaux Studios, we recognize that plans can sometimes shift, and we aim to provide flexibility whenever possible. Please familiarize yourself with our cancellation and rescheduling policy to ensure a smooth experience:

    Rescheduling:

    • Reservations can be rescheduled up to 24 hours before your original booking start time.

    • If rescheduling within this timeframe, you will receive a credit equal to the number of hours booked.

    • Credits do not expire and can be applied toward a future reservation.

    • Credits for reserved hours must be used in full and cannot be split across multiple bookings.

    Refunds:

    • Refunds are not provided for cancellations.

    • Cancellations or rescheduling are not permitted within 24 hours of your scheduled booking time, regardless of circumstances.

    Modifying Reservations:

    • To adjust your reservation, use the "Change/Cancel Appointment" button in your booking confirmation email.

    Exceeding Your Scheduled Booking Time:

    • A 5-minute grace period is included after your scheduled booking for cleanup. If you exceed this time, a fee of $10 per additional minute will apply.

    • For any changes to your reserved time, please call us at 347-851-9705.

    Thank you for understanding and adhering to these policies, which help us maintain a seamless experience for all our clients.

  • Yes, Ilé LaReaux Studios has a capacity limit to ensure a comfortable and productive experience for all clients.

    • Standard Photoshoots + Content Sessions: Limited to 5 people per booking. If more than 5 individuals are present, the booking will automatically be charged at the event rate or large photo shoot due to exceeding the standard photoshoot capacity.

    • Large Photo Shoots, Workshops, Pop Ups + Private Events: Limited to 30 people to ensure the space remains accommodating and enjoyable.

    These limits are in place to maintain the quality of the environment and provide the best possible experience for everyone utilizing our space. If you have questions about your specific needs, feel free to reach out for guidance.

  • No, a photographer is not included in your booking. You are welcome to bring your own photographer to your session. However, if you need assistance finding one, we’d be happy to recommend trusted professionals who have worked in our space.

    Additionally, we offer an optional studio attendant add-on to enhance your experience. The studio attendant can assist with capturing content on your phone or small camera and provide guidance on using select studio equipment. This service is not included in the booking fee and must be added on when reserving your session.

  • To maintain the integrity and cleanliness of Ilé LaReaux Studios, the following items and activities are strictly prohibited:

    • Body oils or gels

    • Glitter or confetti

    • Sticky substances

    • Feathers

    • Open flames

    • Sand or similar materials

    • Smoking of any kind (including vaping)

    • Cake smash sessions

    • Fog machines (unless pre-approved in advance)

    Additionally, any materials or activities that may damage the space, equipment, or disrupt the experience for others are not permitted.

    If you have any specific requests or ideas that might involve these items, please contact us in advance to discuss accommodations or alternatives. Your cooperation ensures that Ilé LaReaux Studios remains a welcoming and pristine space for all clients.